Salary: £19,000 to £21,000

Location:

Contract Type:

Posted on: 6 July 2022

Description

A great opportunity has arisen to join a business in Wokingham in their busy Customer Services team.

Job duties include;

  • Replying in a timely manner to all email enquiries regarding product repairs and general consumer questions.
  • Answering all calls into the after sales department and processing them in a professional manner.
  • Taking and processing spare parts orders for both consumer and trade customers.
  • Communicating with both trade and consumers to ensure confirmation or payment has been received before proceeding with any chargeable repair.
  • Ensuring all administration is performed meticulously in line with company standards.
  • Liaising with all customers and colleagues, internal and external to our high company expectations.
  • Always working and striving towards the agreed individual, team and department Key Performance Indicators and if required performing any other duties that may be reasonably requested with reference to understanding and providing cover, where required, for the ‘Repairs Administrator’ role.

Hours of work 9am – 5pm Monday – Friday, 25 days holiday + bank holidays, free on site parking, on site gym, games room + other benefits!

Salary up to £21,000

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